Send Us a Message

Complete the form below and we'll respond within 24 hours to discuss your fitness tracking software needs

Contact Information

Reach out to us directly using any of the methods below

Phone

+386 14772377

Monday to Friday, 10:00 - 19:00

Email

contact@directvectorproex.pro

General enquiries and support

Technical Support

support@directvectorproex.pro

Software assistance and troubleshooting

Office Address

Slovenska cesta 86
1087 Ljubljana
Slovenia

Central Slovenia Region

Business Hours

Monday - Friday 10:00 - 19:00
Saturday Closed
Sunday Closed

For urgent technical support outside business hours, please email support@directvectorproex.pro and we'll respond as soon as possible.

Legal Entity

directvectorproex d.o.o.

Limited liability company registered in Slovenia

Registration

3698521475

Company registration number

VAT Number

SI36251497

European Union VAT identification

Service Area

Slovenia & EU

Serving fitness businesses across Europe

Frequently Asked Questions

Common questions about our fitness client tracking software solutions

How quickly can you implement your tracking software?

Implementation timelines vary based on your specific requirements and current systems. Typically, we can deploy our standard solutions within 2-4 weeks, including staff training and client onboarding. Custom implementations may require 4-8 weeks depending on complexity.

Do you provide training for our staff?

Yes, comprehensive staff training is included with every implementation. We provide both initial training sessions and ongoing support materials including video tutorials, documentation, and regular check-ins to ensure your team maximises the value of our software.

Can your software integrate with our existing systems?

Our solutions are designed to integrate seamlessly with most existing fitness management systems, payment processors, and equipment. We conduct a thorough assessment during our discovery phase to identify integration requirements and develop custom APIs where necessary.

What kind of ROI can we expect?

ROI varies by business size and implementation scope, but our clients typically see improvements in client retention, increased session frequency, and optimised pricing strategies. We provide detailed ROI projections during our assessment phase and ongoing performance tracking to measure results.

Is ongoing support included?

Yes, all our solutions include ongoing technical support, regular system updates, and access to our client success team. Support levels vary by package, but all clients receive assistance during business hours and access to our comprehensive knowledge base.